1. Email: info@water-systems.co.uk
  2. Phone: 01522 509 383
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Frequently Asked Questions

How much do you charge for delivery?

Delivery is included for all orders over £18 within mainland England, orders below this cost £3 for postage.

Deliver to Europe varies, for salt orders please contact us before ordering for an accurate price. Delivery on filter cartridges starts at £5 for 1 or 2 cartridges plus £2.50 for each subsequent cartridge.

If you have any other questions regarding deliveries please go to our delivery information page

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Does the price on your site include VAT?

Yes all prices on our website include VAT.

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I can't find what I'm looking for, can you help?

Give us a call or use the live chat button and we can see if we can help you find what you are looking for.
Our online store is new and still growing so our entire product range is not yet available online, we have advantageous agreements with many appliance, kitchen and bathroom suppliers and would be glad to help you find what your looking for.

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Can my quooker use softened water?

Q - Can I plumb my Quooker Boiling Water Tap into a softened water supply?

A - Yes! Although the Quooker installation manual was a little ambiguous on the matter, we've confirmed with Quooker that their system can you used with softened water from an ordinary domestic softener. They point to the following criteria which must be met:

Minimum pressure 1.5 bar

PH to be within the normal range to avoid possible corrosion

Minerals must not be totally removed to avoid water being aggressive.
So that means you can use a water softener but not distilled or reverse osmosis purified water with your Quooker.

My Question is not listed here.

Any one of our staff would be happy to answer your questions open a live chat session now. or call us on 01522 505384 and we will do our best to help you.

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