Keith
Keith's Glasgwegian accent instantly reveals his roots north of the border. After a career in the security industry, Keith joined us as a delivery driver. We quickly found he was able to establish a friendly rapport with his regular customers, which led to him becoming involved in servicing and repair work as well. Since then his logical approach to fault finding and general technical expertise has enabled him to excel in all aspects of maintenance of the systems we supply. Keith handles most of our workshop based repair work and does field service visits throughout Lincolnshire, Nottinghamshire and the East Riding. He manages to balance his busy work schedule with the challenges of his involvement in a local detachment of the Army Cadet Force.

Andrew Brumpton
Andrew looks after stock control and deals with routine purchasing, as well as liasing with customers by phone. He is in charge of assembly and testing of all the products under our own brands, as well as more specialised built plant. He excels in explaining the more technical aspects of our products to customers by phone, and is a resource of information on specialist water filter cartridges. He has complete NVQ's in Information Technology levels 1 & 2, Administration level 1, Keyskills and Retail at level 2. Andrew modestly regards himself as "the best fork lift truck driver in the world".

Lee Mawer
On the trade counter, in the showroom or warehouse the chances are you'll find Lee busy assembling and testing products, packing orders or liasing with customers. Lee looks after our busy despatch department to make sure your order is delivered on time and in perfect condition. Lee has already completed a Information Communication Technology Level 2 course and his most recent achievement is attaining an NVQ Level 2 in Warehousing and Dispatch through the Modern Apprenticeship Scheme. His confident approach, and friendly outgoing manner (not to mention a wicked sense of humour) means there's never a dull moment .

Lesley Smith
When you phone to place an order or book a service call, there's a good chance you'll hear Lesley's cheerful voice. She looks after the sales ledger accounts, with order processing being a primary function. Originally from Kent, Lesley has risen to the challenge of adapting from her previous job in a residential care home to an administrative role in our busy sales office. She's recently completed her ECDL qualification and gained a Distinction for her Sage Accounts qualification.

Bob Bates
Bob is responsible for our Field Operations, the installation, plumbing and service work we do at customers premises, both residential and commercial, within about a 50 mile radius of our base in Lincoln. His wealth of experience in the plumbing and electrical fields means he's ideally placed to do our site surveys and quotations. Although he wouldn't primarily consider himself a salesman, he's able to convey the benefits of the "quality water lifestyle" in a friendly, relaxed way whilst ensuring the important technical aspects of the installation plan enable our customers to get the maximum benefit from our products. A keen motorcyclist, although more of the classic than the "boy racer" brigade. He modestly counts "playing guitar" among his interests. The fact is he's an extremely accomplished and experienced bass guitarist and has played for many years in a semi-professional capacity.

Demetrius (Demi) Wotke
Demi's steady manner makes him a reliable and conscientious delivery driver So far, he's mainly been involved in helping with salt deliveries both to domestic and commercial accounts. He's recently completed training for driving our counterbalance forklift and looks forward to tackling a wider variety of work as his ability and experience grows.

Melvyn Dando
Although new to our industry, Melvyn has an excellent technical background and has already tackled some tricky installation work and excelled at fault finding on electro-mechanical domestic water softeners. Melvyn's appointment has further strengthen our installation and service capability throughout Lincolnshire, Nottinghamshire and East Yorkshire. His quiet, yet friendly personality coupled with quality workmanship and attention to detail means he's exactly the kind of tradesman you feel happy about inviting into your home.

Claire Harrison
We've know Claire for years in her previous role working for one of our suppliers in the transport industry. A chance conversation revealed the opportunity for her to join us in an Accounts / Business Administration role. Her no-nonsense approach and "finished that, what's next?" attitude suit her role perfectly. Transport and Logistics also fall under Claire's remit, leveraging her previous experience in the parcels and freight transport industry. So if you need to know when your order will arrive, Claire's the person to speak to!

Abi Brundell
In the final stages of her Management degree at the University of Lincoln and with supervisory experience with a major department store, Abi brings a unique fresh perspective to our business. She has special interests in business strategies, marketing and HR. The energy and enthusiasm she brings to projects has already become her trademark as she becomes involved in a diverse range of business activities. She's quickly become a pivotal member of our team.

Karen Ashbridge
Although not strictly an employee, Karens efforts behind the scenes are vital to help ensure a safe, hygienic working environment for us all and a clean, welcoming atmosphere for our customers. When not working, or out cycling, Karen enjoys jetting off to explore beautiful cities and other destinations in europe.